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Frequently Asked Questions (FAQ)

    Frequently Asked Questions

    1: How do I shop on ChinaShoppingWorld.com? if i buy it bulk quantity..do we have special prices?

    A: Firstly,Please select from the Product Categories. Secondly,Simply type in what you're looking for in the search box at the top of the page. You can search All Departments or by a specific category. Lastly, you can contact us by Email,click here !

    Yes, we can give you a better price, but we recommend you buy a sample in the first time. We can give you a better price next time if you are satisfied with our goods.

    2 What payment methods are supported?

    A: We accept Paypal,West union and wire transfer,you can pay by Credit card via Paypal.

     

    3 Why the products couldn't be added to shopping cart?

    A: Please check your browser cookies.

    First, please set your browser to accpet cookies.

    Lastly, Your browser "cookie jar"was full,maybe. After deleting all that
    stuff,  your order will work.

    4 How can I change my address or email?

    A: You can change any information about you very easily by going to My Account (at the top of every page). From there you can edit your account information including your billing and shipping addresses, your email address and password as well as your saved credit card information, telephone number and more...

     

    5 What are ChinaShoppingWorld.com recommendations?

    A: We recommend that you use one of the following browsers: Internet Explorer 8, FireFox 4.0.

    6 When will I get my order?

    It's up to the shipping method you choose. We use EMS,UPS,Fedex,TNT,DHL and AIR Mail Service.

    EMS(5-7 business days),UPS,Fedex,TNT,DHL(3-4 business days),AIR(10-15 business days)

     

    7 Does chinashoppingworld.com  actually ship my order?

    A: Many times we do not directly shipped to you, but directly sent to your address through EMS,DHL or Air.

    8 Is chinashoppingworld.com secure? Is my information safe?

    A: You can be assured that we will safeguard your personal information at all times. Your privacy and the safety of your shopping experience are of paramount concern to the ChinaShoppingWorld.com team. Under no circumstances will we disclose or share your information with any unauthorized third party. You'll also never have to worry about credit card safety when you make purchases at ChinaShoppingWorld.com. We use the latest encryption technology to protect your personal data - including your credit card information - and assure that every transaction you make will be safe on our site.

     

    9 How do I leave a comment?

    A: Please Register firstly,Simply, then you can click the “contact us”in the middle and below of homepage. Note: You must have a ChinaShoppingWorld.com account to leave a comment.

     

    10 Are comments moderated?

    A: No.

     

    11 What type of things should I comment about?

    A: Products review is OK! You can also ask any question.

     

    12 What's the warranty and MOQ?

    A: Warranty: For all type products, we provide 12-18 months warranty as a standard for all our products. Sometimes if it's broken in warranty, considering high shipping cost, customer just needs to send us pictures (send via email) which include the production date and our product trademark, and notice to cut the cable of products. When we get and confirm, we will send you the free-replacement in your next new order!

    MOQ: Different MOQ request according to different items.

     

    13 How do I pay for the goods?

    A:  1) payment through PAYPAL.

         2) West union

         3) Wire transfer

    14 Do I have to pay sales tax?

    No.  Sales Tax will not apply.

     

    15 What is your business hour?

    Monday to Sunday: 5 AM - 11 PM (Eastern Time)

     

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